JoyLink · 36 questions
JoyLink FAQ
The questions we get asked most, and what to do about them. Tap a question to expand it.
01 · 10 questions
Connecting & pairing
- What can JoyLink connect to?
- Why can't it connect to a PlayStation, Xbox or Switch?
- The other device can't find my phone in its Bluetooth list.
- Pairing worked, but it stays on “Connecting…” or never connects.
- Why does JoyLink need the Nearby devices permission?
- Does it reconnect after a dropout?
- Does JoyLink keep Bluetooth busy after I leave the app?
- Can I connect to two devices at once?
- Do Bluetooth headphones interfere?
- A paired device disappeared from the home screen.
02 · 9 questions
Gamepad & computers
- Windows sees the gamepad, but the game ignores it or the buttons are mixed up.
- The host doesn't recognise JoyLink, or treats it as a keyboard and mouse.
- LT and RT have no analogue travel.
- How do I press L3 / R3?
- Is the lag noticeable? How do I reduce it?
- How do I leave the gamepad screen?
- The screen turns off in the middle of a game.
- What is BAT in the corner of the gamepad screen?
- What does “Show report data” do?
03 · 4 questions
Touchpad & TV remote
04 · 6 questions
Racing wheel, layouts & macros
05 · 4 questions
Pro & purchases
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Go to supportLast updated October 15, 2026