JoyLink

JoyLink support

Turn your phone into a real Bluetooth gamepad — no receiver app, no dongle, no root

Before you write

Open the FAQ. Most pairing, Windows, Steam and TV remote questions are answered there, with the same wording as in the app.
On first launch JoyLink checks whether your phone can act as a Bluetooth gamepad. If it says the phone maker has switched that off, no app can turn it back on; the FAQ explains what still works.
Note what you are connecting to (Windows, Mac, Linux, Android TV, another phone) and whether it sees the phone in its Bluetooth list. That is what we need to reproduce it.

Write to us

The button opens your mail app with the subject filled in. If nothing opens, copy the address and the checklist below into any email.

Email feedback@dapplebyte.comfeedback@dapplebyte.com

What to include

Phone model:
Android version:
Connecting to (Windows / Mac / Linux / Android TV / other):
The other device sees the phone in its Bluetooth list: yes / no
What happened, step by step:
Pro purchase: yes / no

Refunds

JoyLink is free to install. If you bought Pro and it doesn't work with your setup, email us within 7 days of the purchase and we'll refund it. Tell us what you tried; it helps us fix it for the next person.

When you'll hear back

Usually within two working days. Every message is read by a person, and every message gets an answer.